The work can be challenging because internet technologies are upgraded frequently. For that reason, it’s handy to have a mix of strong technical skills and creative problem-solving ability. If you’re the type of person who notices spelling errors when you’re reading books or articles, this role could be a good fit for you. For example, Sodexo is seeking a proofreader who can make sure that their sales proposals include accurate information and are easy to read. Upwork is one of the largest freelancing platforms allowing you to set up your profile and send proposals to relevant jobs. On the other hand, clients can invite you to their jobs if your experience and qualification match their needs.
Rather than proactively contacting customers, remote customer support reps respond to customer questions and concerns and offer product and service solutions in return. The second most frequently seen type of work from home customer service jobs are live chat agents. These remote jobs do not require you to talk to the customer directly over the phone, but instead you will type messages through a chat forum in real-time. TTEC hires both full-time and part-time workers to provide customer service and sales.
New and exciting opportunities
The main way is to find remote work with a traditional corporation. There are lots of jobs like this, and you can find information on specific companies here. Zappos, an online retailer, is well known for its excellent customer support.
Yet, just as in any position, you need support and resources to thrive in your career. This is especially true for remote employees because you don’t have in-person access to colleagues and managers. Interactive Research Communications helps tech companies improve lead generation by providing marketing, sales, and customer service advice. It’s hiring a B2B Telephone Interviewer to survey customers who have used the company’s products and services.
Related Companies that Hire:
Speech pathologists help people with communication disorders understand why they have difficulty pronouncing certain words. Once the problem has been identified, the pathologist then helps those individuals learn how to speak more clearly. Doing the job from home opens opportunities to work with clients in different parts of the nation, but you may need to be licensed in the states where you and your clients live.
It may even be easier to hit your quotas when working from home. Working in a customer service job from home can remote customer service meaning be a rewarding experience. You get paid to help people every day while maintaining autonomy and flexibility.
What is the Salary of a Remote Customer Service Representative?
To get the job through Remoters, find and apply for your preferred job. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. There is an application, assessment, and training as part of the hiring process. Progressive is one of the largest car insurance providers in the United States. In addition to insuring cars, Progressive insures commercial vehicles, RVs, boats, motorcycles, and homes through select companies. Angie Nelson began working from home in 2007 when she figured out how to take her future into her own hands and escape the corporate cubicle farm.
- In the United States alone, the number of remote employees has jumped by 115% in the last ten years!
- It helps customers improve automated customer experiences by providing customer-facing services, back-office solutions, and technology-enabled services.
- Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.
- So, make sure you’re always getting your point across clearly and leaving no room for misinterpretation.